Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
Whenever Users interact with our Site, we may collect non-personal identification information, which includes the type of computer, browser name, technical information about the means of connection to our Site (such as the operating system and Internet service providers used), and other similar information that does not personally identify the User.
Using Your Personal Information
OmniHyper may collect and use Users personal information for the following purposes:
- To improve customer service;
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site;
We may use feedback you provide to improve our products and services.
- To send periodic emails;
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How We Protect Your Information
We take appropriate measures for data collection, storage, and processing, as well as security, to safeguard against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. To ensure the safety of sensitive and private data exchanged between the Site and its Users, we use SSL secured communication channels and encrypt and protect it with digital signatures.
Disclosing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may disclose your personal information to:
- Another company within our group.
- Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other products or services.
- A person who can require us to supply your personal information (e.g. a regulatory authority or a law enforcement agency).
In the event of a sale, merger, consolidation, liquidation, reorganisation, or acquisition, we may transfer your information to another entity.
Accessing & Correcting Your Personal Information
You have the right to access and correct any readily retrievable personal information that we hold about you, subject to certain grounds for refusal. Prior to granting access or making corrections, we will require evidence to confirm your identity as the individual to whom the personal information pertains.
If you request a correction, we will assess the reasonableness of the correction and, if deemed reasonable and possible, make the necessary changes. If we cannot make the correction, we will take reasonable steps to indicate that you requested the correction.
To exercise your rights, please email us at [email protected], providing evidence of your identity and the specific details of your request (e.g. personal information or correction requested).
Although we make efforts to ensure secure internet connections, please be aware that if you choose to provide us with personal information over the internet, it is at your own risk.
New Zealand Privacy Act 2000 (New Zealand Users)
At OmniHyper, we adhere to the New Zealand Privacy Act 2020 (the Act) in our handling of personal information, which refers to any information related to an identifiable natural person. Our policy outlines how we collect, utilise, disclose, and safeguard your personal information while also acknowledging that your rights under the Act are not limited or excluded. For additional information on the Act, please visit www.privacy.org.nz.
Review & Revision
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Suite 302, 93-95 Pacific Highway North Sydney
Sydney, NSW 2060
This document was last updated on 22 June 2023.